Attracting attendees to your trade show booth has always been a significant challenge, especially when you’re competing against rows of other exhibitors, all clamoring for attention. But what if there was a way to rise above the noise, something that went beyond the conventional and ordinary? Enter experiential marketing.
For those unfamiliar with the term, experiential marketing is all about creating a memorable experience for your audience—something that makes them want to engage, participate, and walk away with lasting impressions. Rather than passively pitching your product or service, you’re pulling potential clients into an experience that sticks with them long after the event is over.
The concept of learning through experiences isn’t new. Educational philosophers like John Dewey long advocated for active, participatory learning, while the legendary ad man David Ogilvy emphasized the importance of thinking outside the box and tapping into human emotions. The crux of it all? Experience is the best teacher. If that’s true for education and advertising, why should it be any different for trade shows?
In this article, we’ll explore real-life examples of experiential marketing campaigns that delivered phenomenal results, while offering specific takeaways for your booth strategy. By the end, you’ll be brimming with ideas to captivate your audience.
1. LEVIS PHONE BOOTH POP UP
CHALLENGE: Levi’s wanted to increase their brand image exposure and appeal for their new ‘Levis Summer Hotline’ targeted at Hong Kong youth culture.
THE EVENT: A seemingly innocent bright red telephone booth was placed in malls and shopping centers across Hong Kong. Two popular radio hosts connected with booths via video from the Levi’s store and challenged contestants to answer questions or do crazy stunts. The crazier the stunt, the bigger the prize, which was printed out in the booth like a receipt to be redeemed at nearby Levi’s stores.
THE RESULT: As the video showed, nearly 500,000 people interacted with the booths in just 3 days! Levi’s recorded the event, uploaded it to the internet and had a bonus of generating tons of viral content. thousands of mentions on social media and blogs. Word spread and Levi’s generated a multitude of publicity and media coverage. The sweetest ROI of all? The campaign drove sales up by 30%.
TRADESHOW TAKEAWAY: It’s campaigns like these that can turn your tradeshow booth from a plane Jane to being the talk of the trade show, not to mention converting your leads into customers. Furthermore, Interacting on a fun social level with customers gives your brand a lasting impression for future success.
2. TNT DRAMA BUTTON
CHALLENGE: How to get TNT’s message across of their slogan “We Know Drama” to a new audience in Belgium with a lasting impression and make a launch campaign worth talking about.
THE EVENT: The Turner-owned TNT network placed a big red button “Somewhere in a little town in Belgium, on a square where nothing really happens,” and goaded people to push it.
THE RESULT: In less than one week the video had over 29 million views on YouTube, 3.8 million Facebook shares, more than 250,000 likes, more than 120,000 tweets, and more than 2,500 blog posts. Viral videos like these keep working for you. Published in 2012 the video now has over 56 million views. All major Belgian media ran stories on the publicity stunt. Massive media attention was national and international worldwide. This generated millions of dollars worth of media coverage across the globe!
TRADESHOW TAKEAWAY: Of coarse you don’t have a street and vehicles available at your tradeshow facility but a push-button event can create something worth talking about, dramatically grab attention, and increase publicity.
3. EICHBORN FLYVERTISING
CHALLENGE: To strengthen the Eichborn publisher’s positioning and bring audience to their stand. German publisher Eichborn wanted to show their qualities of being Humorous, Brave and unconventional at the Frankfurt Book Fair.
THE EVENT: Eichborn executed a truly distinctive marketing stunt they called ‘Flyvertising,’ which featured the brand’s logo: the housefly.
THE RESULT: ‘Flyvertising’ brought tons of traffic to the Eichborn booth not to mention the buzz. HA HA! no pun intended. The online video received 800,000 YouTube clicks within one month, worldwide coverage on TV and in newspapers, and vast numbers of blogs. Unfortunately, the flies were harmed. But after all, who wants to keep a fly alive anyway?
TRADESHOW TAKEAWAY: You don’t have to break the bank to achieve a great ROI. Not to mention it really happened at a tradeshow!
4. TROPICANA ARCTIC SUN
CHALLENGE: How to increase tropicana’s brand message associated with starting your day with orange juice.
THE EVENT: Tropicana brought sunlight by illuminating a 36-foot wide helium balloon in the morning at the annual Sunrise Festival of Inuvik, a small arctic Canadian community. It hadn’t seen sunlight in 31 days.
THE RESULT: Tropicana created a commercial from the event and broadcasted the commercial on YouTube and in Television ads, directing viewers to Tropicana’s Facebook page. The Facebook page gained 36,000 fans overnight. The story was featured in over 65 media outlets around the world, providing more than 20 million impressions. Likewise, the video has over 500,000 views on YouTube alone. Even the Wikipedia page for Inuvik references Tropicana’s Arctic Sun event.
TRADESHOW TAKEAWAY: You don’t need to perform a stunt in front of thousands of passersby people to promote your business. However, trade shows can be a great venue or vehicle to create publicity that will keep working for you in the future.
5. EXPLODING KITTENS BOOTH AT WONDERCON 2018
CHALLENGE: Their goal was to stand out at conventions. At their first trade show Elan Lee, co-creator of Exploding Kittens, describes “The first year we went to Comic-Con in 2016, we did what we were supposed to. Our booth looked just like everyone else’s, and we got buried beneath a torrent of other peoples’ plastic toys, cookie-cutter games, and utterly forgettable booths. We accomplished nothing. By the time we started prepping for year two, we knew we had to come up with something better.” Exploding Kittens started deconstructing the notion of a trade show booth and went with the concept that every booth is a giant vending machine.
THE EVENT: A real-life giant kitten puppet show vending machine was deployed. The machine resembled a cat, with buttons to select a product, a slot for inserting money, a chute for product delivery, and a large cutout that looked like a screen for interacting with customers. The show stopper was a rainbow-colored button that simply read “Random Item $1.” Whenever that button was pushed, a random item immediately fell out of the bottom of the machine. Items included whole watermelons, toilet plungers, custom-drawn artwork, brooms, a bag of rocks, sombreros, or asparagus. The random items were designed to entertain, amaze, and delight every audience member brave enough to push the button.
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THE RESULT: Fans lined up for hours spilling over into walkways, hallways, and other people’s booths. The lines got so long that they attracted the attention of the fire marshal, which it turns out is a great way to almost get kicked out of conventions. They had to hire line monitors, and whenever the wait exceeded three hours, just had to turn people away.
TRADESHOW TAKEAWAY: Like their name, the trade show marketing stunt “exploded” into one of the main attractions for every convention they participated in. In their first convention they had expected to deliver only 250 random items. They ended up delivering 1,400. That’s 40 items per hour for 35 hours over the course of the weekend.
SUMMARY
“Give the pupils something to do, not something to learn; and the doing is of such a nature as to demand thinking; learning naturally results”
John Dewey
These successful marketing examples are a great inspiration. Not only do they inspire, but you can apply them to your own projects. Trade shows are great for trying something unique. By creating something memorable, and within budget, you can expand your reach and market.
If you have a tradeshow experiential marketing success story of your own or know of any to share; we would love to hear from you. thanks
Great work on getting your point across in this article! This article made me aware of experiential marketing.